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Customer Care Coordinator - Surabaya
Bachelor of Communication or Public Relation
Customer Care Coordinator - Surabaya
(Surabaya)
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Job Descriptions:
Get Voice of Customer's and improve communication and good relations with customers
Coordinating the implementation of Customer Focus & Costumer Events
Become a role model & change agent in branches related to the service mindset and implement Aqucare
Support and follow up on the results of the Customer Satisfaction Index (CSI) & Customer Loyalty Index (CLI)
Job Qualifications
Max. 30 years old
Bachelor Degree of Communication or Public Relation
Experienced at least 1 year in areas that directly interact with customer
Able to analyze customer satisfaction
Communicative & good looking
High initiatives & customer oriented
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