Customer Service Supervisor

Bachelor Degree from all major

Customer Service Supervisor

(Jakarta)

Share :

Job Descriptions:

  • Ensuring good coordination and communication with buyer/seller/internal and among team
  • Strong communication to coordination, independent thinking ability and execution ability, excellent analytical and problem solve skills, and able to properly handle various complaints and emergencies
  • Follow up any inquiry form internal or external client
  • Continuously optimize customer service quality and improve from data reporting and daily management processes
  • Responsible for the formulation and evaluation of the overall performance appraisal indicators of the customer service team.


Job Qualifications

  • Willing to work under shift & public holiday
  • Strong ability to solve difficult problems and emergencies, strong leadership
  • Good attitude, responsible, initiative and proactive, multitask and good team work
  • Good communication skill orientation to detail customer focus strive of continuous improvement
  • At least 1 year(s) of working experience in shipping, express logistics service flied knowledge will be of advantage
  • Able to work with a team
  • Max. 30 years old
  • English fluency is a must
  • Bachelor Degree from all major

Disclaimer

Semua informasi terkait dengan lowongan kerja dan proses seleksi yang sedang berjalan hanya akan diinfokan dari kontak resmi tim Recruitment ASSA Group, yaitu website: www.assa.id, email: recruitment@assarent.co.id, dan nomor telepon yang tertera di email undangan seleksi.

ASSA Group tidak pernah meminta sejumlah uang/imbalan dalam bentuk apapun kepada pencari kerja untuk mengikuti proses seleksi.

Semua informasi yang diberikan oleh pencari kerja dalam mengisi Form Data Pribadi Pelamar akan dijaga kerahasiaannya dan hanya akan dipakai dalam proses seleksi ASSA Group.